Oscavire Returns & Refunds Policy

At Oscavire, we want you to be happy with your order. Because our products are made to order specifically for each customer, our return and exchange process works a little differently from that of a traditional retailer.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us at tyler@rediset3d.com within 30 days of receiving your order.

Please include:

• Your order number

• A brief description of the issue

• Clear photos showing the item and the problem

Once we've reviewed the issue, we'll arrange a replacement or refund when appropriate at no additional cost to you.

Please do not send an item back before contacting us.

Wrong Size or Change of Mind

Because each Oscavire product is made to order, we generally cannot accept returns or exchanges due to:

• Ordering the wrong size

• Selecting the wrong color or product

• Buyer's remorse or change of mind

• An item fitting differently than expected when the correct size was received

We strongly recommend reviewing the size guide provided on the product page before placing your order.

If you're unsure about sizing before ordering, feel free to contact us at tyler@rediset3d.com and we'll be happy to help.

Returns & Exchanges

Oscavire does not offer traditional exchanges on made-to-order products.

If there is a manufacturing defect, printing error, damage, or fulfillment mistake with your order, contact us and we'll work to make it right.

Please do not return products to the address shown on your package without contacting us first. Unauthorized returns may not be eligible for a refund or replacement.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may be required to have the order sent again.

If you notice an error in your shipping information, contact us at tyler@rediset3d.com as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Unclaimed Packages

Packages that are not claimed or cannot be delivered may be returned to our fulfillment partner.

If your package is returned as unclaimed, contact us at tyler@rediset3d.com. Additional shipping charges may apply if the order needs to be shipped again.

Lost Packages

If your tracking information indicates that your package may have been lost in transit, contact us and we'll help investigate the shipment.

If tracking shows that a package was successfully delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier.

We'll do our best to help resolve delivery issues. However, Oscavire cannot guarantee a refund or replacement for packages confirmed as successfully delivered to the address provided at checkout.

Refunds

Approved refunds will be issued to the original payment method whenever possible.

Depending on your bank or payment provider, it may take several business days for the refund to appear on your account.

Original shipping charges are generally non-refundable unless the refund is being issued because of an error with your order.

How to Report a Problem

If something isn't right with your order, email tyler@rediset3d.com and include:

• Your order number

• The email address used to place the order

• A brief description of the problem

• Clear photos of the item and issue, when applicable

Please report damaged, defective, misprinted, or incorrect items within 30 days of delivery.

We'll review your request and get back to you as quickly as possible.

Final Sale

Because Oscavire products are made to order, all sales are considered final except in cases involving damaged, defective, misprinted, or incorrectly fulfilled products.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Last updated: August 10, 2026